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Connect DataBusiness Apps

Intercom

Intercom is in Preview in the connection wizard: it is built on Intercom’s documented API and has not yet been proven against a live account, so check the imported tables before relying on them.

  1. In DataSquares, open Data Sources and choose Connect Source. The Connect a data source page opens.

  2. Pick Intercom on that page (search or browse by category).

  3. Fill in the connection details below, then test the connection and save.

Field What to enter
Region api.intercom.io (US), api.eu.intercom.io (Europe) or api.au.intercom.io (Australia). Default api.intercom.io.
Access token Developer Hub → your app → Configure → Authentication. Stored encrypted and never shown again.

Test Connection reads one page of records with these values; nothing is saved until you import.

Pick the tables to import — each one becomes a table in the source:

Table What it holds
contacts Contacts
conversations Conversations
admins Admins
teams Teams
tags Tags

Every table is read through all of its pages, nested fields become parent.child columns, and the whole set is imported at once: the import’s row and size limits count the picked tables together, and if they pass one, nothing is imported and the message says which table and which limit. Refresh the source on a schedule, or by hand, to re-read every table; a table that comes back empty is refused rather than emptied unless you allow it. Nothing is ever written to Intercom.

The requests follow Intercom’s API reference.