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Management portal for platform operators

The management portal lives at /platform and has its own sign-in, separate from workspace accounts. Operators use it to look after every tenant on the platform: their lifecycle, plans and billing, AI credits, signups, product switches and the audit trail.

Operators have one of two roles. A platform admin can act; platform support can read but not change anything. Every change asks for a reason, which is recorded in the portal audit log.

Section What it is for
Sign in Operator sign-in and two-factor
Dashboard Tenants by state, revenue, AI credits and platform health
Tenants Find a tenant, read its detail, suspend, extend, convert, adjust credits
Signups Review, filter and block self-serve signups
Billing Subscriptions, invoices, refunds and coupons across tenants
AI credits and pricing Who consumes credits, and the rate card behind them
Platform users Add, change and remove operators
Audit Every operator action and lifecycle change
Email Addresses that mail no longer goes to; suppress and release an address
Features Switch products on or off for all companies or one
Security Two-factor and your own password