Management portal for platform operators
The management portal lives at /platform and has its own sign-in, separate from workspace accounts. Operators use it to look after every tenant on the platform: their lifecycle, plans and billing, AI credits, signups, product switches and the audit trail.
Operators have one of two roles. A platform admin can act; platform support can read but not change anything. Every change asks for a reason, which is recorded in the portal audit log.
| Section | What it is for |
|---|---|
| Sign in | Operator sign-in and two-factor |
| Dashboard | Tenants by state, revenue, AI credits and platform health |
| Tenants | Find a tenant, read its detail, suspend, extend, convert, adjust credits |
| Signups | Review, filter and block self-serve signups |
| Billing | Subscriptions, invoices, refunds and coupons across tenants |
| AI credits and pricing | Who consumes credits, and the rate card behind them |
| Platform users | Add, change and remove operators |
| Audit | Every operator action and lifecycle change |
| Addresses that mail no longer goes to; suppress and release an address | |
| Features | Switch products on or off for all companies or one |
| Security | Two-factor and your own password |